Women's Morellato Duchessa silver necklace with rhodium plating and white and green zircons

Do you want to turn an ordinary piece of jewelry or watch into something truly special? Laser engraving is a great way to create a unique gift for yourself or a loved one. With this technology, you can add a personal message, date, name, initials, logo, or even an image. Here is more information about the service and the steps we take to make your jewelry or watch fully personalized.
How to order laser engraving?

Free shipping when paying by card

For deliveries in Bulgaria: free when paying online by card. Cash on delivery shipping costs €5 regardless of the order value. Delivery in 1–2 business days.

Delivery and payment

For an online purchase, you may notify us of withdrawal without a reason within 14 calendar days of receipt, subject to the statutory conditions and exceptions. You bear the direct return shipping cost when withdrawing without a reason.

You may try the goods to establish their nature, characteristics and functioning. You are liable for diminished value caused by handling beyond what is necessary for this purpose. The return shipment and refund procedure is explained in our returns policy.

We do not offer voluntary 14-day change-of-mind returns for conforming goods purchased under contracts concluded in a physical store. Rights for defective or non-conforming goods remain in force.

See the procedure, size exchanges and exceptions for personalised goods.

Two-year legal guarantee from delivery. The seller is liable for non-conformity that existed at delivery and becomes apparent within this period. This protection covers jewellery and watches bought online or in a physical store, including discounted goods.

You are entitled to repair or replacement free of charge and, in the circumstances provided by law, a price reduction or termination of the contract. Any separate commercial warranty supplements these rights.

See the terms and how to make a complaint.